Autodesk's Revit Cloud Worksharing / Cloud Models service in the US region experienced a roughly 1.2-hour outage where users were unable to access models, sync files, or complete cloud worksharing workflows. Affected users reported failed syncs, unresponsive ACC connections, and errors indicating no internet connectivity when attempting to open or update cloud-hosted files. The issue was investigated and resolved within the same timeframe.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are continuing to investigate customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing issues while accessing models and synchronous workflows in Revit Cloud Worksharing / Cloud Models in US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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