Outage in Autodesk
APS - Webhooks
Resolved MinorIncident Report
Summary AI Generated
Autodesk APS Webhooks experienced a 6-hour incident where event data containing special characters was not being delivered correctly to customers. The issue was identified and actively worked on before being fully resolved. No broader platform components were affected beyond the Webhooks service.
We are investigating an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk APS - WebhooksTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/22/2026 02:06AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
16 days ago - at 07/22/2026 01:14AM
We have identified the cause of the issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
16 days ago - at 07/22/2026 12:13AM
We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
16 days ago - at 07/21/2026 11:10PM
We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
16 days ago - at 07/21/2026 10:10PM
We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
16 days ago - at 07/21/2026 09:10PM
We are continuing to investigate an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
16 days ago - at 07/21/2026 08:10PM
We are investigating an issue where customers are experiencing some event data containing special characters not being delivered correctly in APS - Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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