Outage in Autodesk
Multiple Autodesk Products
Resolved MinorIncident Report
Summary AI Generated
SSO sign-in issues were reported across multiple Autodesk Construction Cloud products, including Autodesk Build, Docs, BIM Collaborate, Takeoff, and BuildingConnected, while existing authenticated sessions remained unaffected. The incident lasted approximately 46 minutes before being resolved. Upon further review, no actual customer impact was identified, and the initial notification was determined to be erroneous.
We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk ACC Admin Console Autodesk ACC Admin Console (Europe) Autodesk ACC AutoSpecs Autodesk BIM Collaborate Autodesk BIM Collaborate (Europe) Autodesk Build Autodesk Build (Europe) Autodesk Construction Cloud Data Connector Autodesk Construction Cloud Data Connector (Europe) Autodesk Docs Autodesk Docs (Europe) Autodesk Takeoff Autodesk Takeoff (Europe) Autodesk BuildingConnectedTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/23/2026 04:20PM
The issue has been resolved. After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification. Thank you for your patience and understanding.
INVESTIGATING
1 day ago - at 07/23/2026 03:36PM
We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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