Outage in Autodesk
APS - Model Derivative | Fusion | Fusion Team
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 5-hour incident on July 28, 2026, during which customers were unable to generate translations and thumbnails across APS - Model Derivative, Fusion 360, and Fusion Team / BIM 360 Team. Fusion and Fusion Team were restored to normal operation partway through the incident, while APS - Model Derivative remained under investigation. The issue was classified as minor, with Autodesk providing ongoing updates throughout the investigation period.
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk APS - Model Derivative Autodesk Fusion 360 Autodesk Fusion Team / BIM 360 TeamTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 07/28/2026 07:39PM
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We can now confirm that Fusion and Fusion Team have returned to normal operation. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
5 days ago - at 07/28/2026 07:22PM
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 07/28/2026 06:16PM
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 07/28/2026 05:20PM
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion, Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 07/28/2026 03:57PM
We are continuing to investigate an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We have subsequently identified that Fusion and Fusion Team are also impacted, with customers experiencing failures generating thumbnails. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 07/28/2026 03:35PM
We are investigating an issue where customers are unable to generate translations and thumbnails in APS - Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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