Outage in Autodesk
Autodesk account
Resolved MinorIncident Report
Summary AI Generated
Autodesk experienced a 1.3-hour incident where customers were unable to access User Management within Autodesk Account. The issue cascaded across multiple Autodesk Construction Cloud products, including Autodesk Build, Autodesk Docs, BIM Collaborate, Autodesk Takeoff, ACC Admin Console, and several others across both standard and European regions. The issue was resolved after approximately 1.3 hours.
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BuildingConnected Autodesk ACC Admin Console Autodesk ACC Admin Console (Europe) Autodesk ACC AutoSpecs Autodesk BIM Collaborate Autodesk BIM Collaborate (Europe) Autodesk Build Autodesk Build (Europe) Autodesk Construction Cloud Data Connector Autodesk Construction Cloud Data Connector (Europe) Autodesk Docs Autodesk Takeoff Autodesk Takeoff (Europe) Autodesk Docs (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/04/2026 06:29PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
2 days ago - at 08/04/2026 05:45PM
We are continuing to investigate an issue where customers are unable to access User Management within Autodesk Account. Subsequently, we have identified that this issue is also impacting multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 days ago - at 08/04/2026 05:15PM
We are investigating an issue where customers are unable to access User Management within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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