Users were unable to view bridged files in target projects within Autodesk Forma Data Management and BIM Collaborate, affecting Autodesk Docs and BIM Collaborate components. The root cause was identified and the team worked to resolve it. The incident lasted approximately 1.3 hours before being fully resolved.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We have identified the cause of the issue where customers are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating reports of customers experiencing an issue where they are unable to view bridged files in target projects in Forma Data Management and BIM Collaborate. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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