Autodesk experienced a 58-minute incident on August 13, 2026, where customers faced latency and were unable to generate translations and thumbnails across APS - Model Derivative, Fusion 360, and Fusion Team / BIM 360 Team. The issue was investigated and fully resolved within the same morning.
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The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
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