Outage in Autodesk
Multiple Autodesk Products
Resolved MinorIncident Report
Summary AI Generated
A service disruption affected a wide range of Autodesk products — including Autodesk Build, BIM 360, Fusion 360, Revit Cloud Worksharing, Autodesk Docs, and APS services, among others — for approximately 1.2 hours on August 20, 2026. The impact was limited to US-region customers, with other regions remaining unaffected. All services were restored to normal operation, with Autodesk confirming full resolution by 9:50 AM PT.
We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Takeoff Autodesk Construction Cloud Data Connector Autodesk APS - Developer Portal Autodesk APS - Model Derivative Autodesk InfraWorks Autodesk BIM 360 Field Management Autodesk BIM 360 Project Home Autodesk Fusion 360 Autodesk Revit Cloud Worksharing / Cloud Models (Europe) Autodesk BIM 360 Docs (Europe) Autodesk BIM 360 Design Collaboration Autodesk BIM 360 Model Coordination (Europe) Autodesk BIM 360 Insight (Europe) Autodesk BIM 360 Project Home (Europe) Autodesk BIM 360 Glue Autodesk Revit Cloud Worksharing / Cloud Models Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM 360 Field Management (Europe) Autodesk BIM 360 Glue (Europe) Autodesk BIM 360 Model Coordination Autodesk BIM 360 Project Management Autodesk Revit Cloud Model Upgrade Autodesk Generative Design Autodesk Docs Autodesk BIM 360 Docs Autodesk ACC Admin Console Autodesk ACC Admin Console (Europe) Autodesk BIM Collaborate Autodesk BIM Collaborate (Europe) Autodesk Build Autodesk Build (Europe) Autodesk Collaboration for AutoCAD Plant 3D Autodesk Collaboration for AutoCAD Plant 3D (Europe) Autodesk APS - Webhooks Autodesk BIM 360 Insight Autodesk BIM 360 Project Management (Europe) Autodesk APS - Data Management Autodesk APS - Data Exchange Autodesk Docs (Europe) Autodesk ACC AutoSpecsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 08/20/2026 04:50PM
All services have returned to normal operation. The service disruption affecting multiple Autodesk products was limited to customers in the US region, while other regions remained unaffected. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding as we worked to resolve the issue.
INVESTIGATING
about 13 hours ago - at 08/20/2026 04:08PM
We are continuing to investigate a service disruption affecting multiple Autodesk products. It has subsequently been identified that a few additional Autodesk products are also impacted. We will provide an update within 60 minutes, or sooner if more information becomes available.
INVESTIGATING
about 13 hours ago - at 08/20/2026 03:40PM
We are investigating a service disruption that is affecting multiple Autodesk Products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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