Outage in Autodesk
Forma Build | Forma Data Management
Resolved MinorIncident Report
Summary AI Generated
US-region users were unable to create projects from project templates containing folders and files in Autodesk Build and Autodesk Docs for approximately 4 hours. The root cause was identified during the incident and a fix was applied. The issue was fully resolved with no further action required from users.
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/09/2026 01:43AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
4 days ago - at 09/09/2026 12:53AM
We have identified the cause of the issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 09/08/2026 11:46PM
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 09/08/2026 10:46PM
We are continuing to investigate an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 09/08/2026 09:44PM
We are investigating reports of an issue where customers are unable to create projects from project templates that contain folders and files in Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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