Outage in Autodesk
Autodesk account
Resolved MinorIncident Report
Summary AI Generated
Autodesk Account experienced a 5-hour incident where customers were unable to manage newly purchased subscriptions in user management or view their products within Autodesk Account. The issue persisted through multiple investigation updates before being resolved on September 22, 2026.
We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 09/22/2026 06:18PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 2 hours ago - at 09/22/2026 05:33PM
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 3 hours ago - at 09/22/2026 04:33PM
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 4 hours ago - at 09/22/2026 03:28PM
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and are also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 5 hours ago - at 09/22/2026 02:18PM
We are continuing to investigate an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 6 hours ago - at 09/22/2026 01:19PM
We are investigating an issue where customers are unable to manage newly purchased subscriptions under user management and also unable to view products within Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Autodesk outages
Fusion - about 2 hours ago
Multiple Autodesk products - about 13 hours ago
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Fusion - 4 days ago
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