Outage in Autodesk
BIM Collaborate
Resolved MinorIncident Report
Summary AI Generated
Users in the US and EU were unable to access model lists in Autodesk BIM Collaborate for approximately 53 minutes. The issue affected both the standard and European instances of the platform. The incident was resolved with no further action required from users.
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 09/29/2026 02:13PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 5 hours ago - at 09/29/2026 01:20PM
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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