Outage in Autodesk
BIM 360 Docs
Resolved MinorIncident Report
Summary AI Generated
A 52-minute incident affected Autodesk's European Union region, preventing users from creating and accessing files or folders in BIM 360 Docs. The scope expanded during investigation to also include Revit Cloud Worksharing/Cloud Models and Forma Data Management in the EU region. The issue was fully resolved with no further action required.
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Docs (Europe) Autodesk BIM 360 Docs (Europe) Autodesk Revit Cloud Worksharing / Cloud Models (Europe)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 10/09/2026 10:43AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 7 hours ago - at 10/09/2026 10:35AM
We are continuing to investigate an issue where customers are unable to create/access file or folders using BIM 360 Docs in the European Union region. It was subsequently determined that Revit Cloud Worksharing / Cloud Models and Forma Data Management was also impacted in European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 7 hours ago - at 10/09/2026 09:54AM
We are investigating an issue where customers are unable to create file or folders using BIM 360 Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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