Outage in Autopilot Journeys

Cloud Server Provider Network Issue

Resolved Major
January 15, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We see a network issue from our cloud server provider and are working with them to restore server functionality.
Components affected
Autopilot Journeys Application Autopilot Journeys API Autopilot Journeys Journey task processing

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/15/2025 09:51PM

This incident has been resolved.

MONITORING 9 months ago - at 01/15/2025 09:15PM

We are monitoring but see network traffic being restored.

IDENTIFIED 9 months ago - at 01/15/2025 09:12PM

We see a network issue from our cloud server provider and are working with them to restore server functionality.

Latest Autopilot Journeys outages

Delay trigger and action shapes experiencing degraded performance - about 1 month ago
Change of status page - 5 months ago
Cloud Database Provider Latency - about 1 year ago
Cloud Database Provider Latency - about 1 year ago
Degraded Database Performance - about 2 years ago

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