Outage in Autopilot Journeys

Cloud Server Provider Network Issue

Resolved Major

January 15, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We see a network issue from our cloud server provider and are working with them to restore server functionality.

Components affected

Autopilot Journeys Application Autopilot Journeys API Autopilot Journeys Journey task processing

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/15/2025 09:51PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/15/2025 09:15PM

We are monitoring but see network traffic being restored.

IDENTIFIED about 1 year ago - at 01/15/2025 09:12PM

We see a network issue from our cloud server provider and are working with them to restore server functionality.

Latest Autopilot Journeys outages

Delay trigger and action shapes experiencing degraded performance - 5 months ago

Change of status page - 8 months ago

Cloud Database Provider Latency - over 1 year ago

Degraded Database Performance - over 2 years ago

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