Outage in AutopilotHQ

Application outage

Resolved Major
April 20, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified a database issue causing a full outage to accessing the application and slow processing of journeys. We are working with our database provider to resolve this issue.
Components affected
AutopilotHQ Application AutopilotHQ API AutopilotHQ Journey task processing

Need to monitor AutopilotHQ outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/20/2023 05:50PM

Thank you for your patience, we are now considering this resolved.

MONITORING over 2 years ago - at 04/20/2023 01:40PM

The system is back to normal and task processing is catching up.

MONITORING over 2 years ago - at 04/20/2023 01:11PM

The application servers are now responding as normal again and journeys are beginning to work through the backlog which built up during the outage. We are continuing to monitor and will do so to make sure everything continues to stay online, and that all of the journey backlog is cleared.

IDENTIFIED over 2 years ago - at 04/20/2023 12:41PM

Our database provider is working on resolving the issue. We will update as soon as we have more information.

IDENTIFIED over 2 years ago - at 04/20/2023 12:01PM

We have identified a database issue causing a full outage to accessing the application and slow processing of journeys. We are working with our database provider to resolve this issue.

Latest AutopilotHQ outages

Delay trigger and action shapes experiencing degraded performance - about 2 months ago
Change of status page - 5 months ago
Cloud Server Provider Network Issue - 10 months ago
Cloud Database Provider Latency - about 1 year ago
Cloud Database Provider Latency - about 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook