Outage in AutopilotHQ

Degraded Database Performance

Resolved Minor

August 24, 2023 - Started over 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.

Components affected

AutopilotHQ Application AutopilotHQ API AutopilotHQ Journey task processing

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/24/2023 05:20PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 08/24/2023 07:44AM

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.

Latest AutopilotHQ outages

Delay trigger and action shapes experiencing degraded performance - 6 months ago

Change of status page - 9 months ago

Cloud Server Provider Network Issue - about 1 year ago

Cloud Database Provider Latency - over 1 year ago

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