Outage in Avigilon
Internal Server Errors when attempting to login to or navigate with Alta Access Portal
Resolved Major
July 20, 2026 - Started 8 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Avigilon's Alta Access Portal experienced internal server errors that prevented users from logging in or navigating the platform, lasting approximately 29.6 hours. The issue caused degraded API and UI performance across the portal. A fix was implemented and the service was restored to normal response times.
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
INVESTIGATING
8 days ago - at 07/20/2026 03:23PM
We are currently investigating this incident.
IDENTIFIED
8 days ago - at 07/20/2026 04:05PM
We are continuing to work on a fix for this incident.
MONITORING
8 days ago - at 07/20/2026 04:51PM
We implemented a fix and are currently monitoring the result. Slower API and UI response times should be recovering to normal.
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