Outage in Avnio

Azure OpenAI Service Issue

Resolved Major
April 09, 2025 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Avnio AI
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/09/2025 11:47AM

No further issues found in monitoring. AI services are fully recovered and working normally.

MONITORING 22 days ago - at 04/09/2025 11:26AM

All AI services have been recovered and available. However, we are still monitoring and will update once the services verified.

IDENTIFIED 22 days ago - at 04/09/2025 09:57AM

Our investigation indicates that there is an active service health issue (OpenAI Service elevated latency in East US) in Azure. EU region is not impacted.

INVESTIGATING 22 days ago - at 04/09/2025 09:49AM

We are currently investigating this issue.

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