Outage in Award Force

Issue accessing accounts in the US region

Resolved Minor

March 16, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue accessing accounts in the US region.

Components affected

Award Force application

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 03/16/2026 07:11PM

The issue affecting US regions has been resolved.

MONITORING 9 days ago - at 03/16/2026 05:47PM

Access to US accounts has been restored however performance may still be degraded. We continue to monitor and investigate the issue.

INVESTIGATING 9 days ago - at 03/16/2026 05:09PM

We are currently investigating an issue accessing accounts in the US region.

Latest Award Force outages

US region unexpected downtime - 9 days ago

UAE accounts impacted - 22 days ago

UAE infrastructure experiencing issues - 24 days ago

Delays in processing webhooks - 2 months ago

Issues accessing application - about 1 year ago

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