ES-2231583

We are actively investigating an issue affecting Databricks compute.

Next Update

We will provide another update within 1 hour, or sooner if there is a material change in service status.

Impact Summary
Starting at 22:57 UTC September 21, 2026, customers using Databricks on AWS in US East 1 may experience degraded availability with Classic Compute, Declarative Pipelines, and Jobs. Affected customers may encounter cluster launch failures, operation timeouts, and jobs or pipeline runs that fail to start or complete.

Symptoms
• Cluster launch failures or clusters stuck in Pending or Starting
• Notebook attach failures and job run terminations during cluster startup
• Jobs and pipeline runs remaining pending, failing immediately, or not progressing

Recommendations
No customer action is required at this time.

Current Status
The issue is under active investigation, with triage ongoing in coordination with the cloud provider.

Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.

Impact Summary
Starting at 22:57 UTC September 21, 2026, customers using Databricks on AWS in US East 1 may be experiencing a complete unavailability of Classic Compute, Serverless Compute, Declarative Pipelines, and Jobs. Affected customers may encounter compute launch and termination failures, cluster allocation timeouts, and jobs or pipeline runs that fail to start or complete.

Symptoms
• Cluster launch failures; clusters stuck in Pending or Starting, and notebook attach failures
• Serverless workloads failing to start, allocation timeouts, or unexpected workload termination
• Jobs and pipeline runs remaining pending, failing immediately, or not progressing

Recommendations
No customer action is required at this time.

Current Status
The issue has been identified, and mitigation efforts are in progress in coordination with the cloud provider.

Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.