Check if Amazon Neptune is down, official outages, user-reported issues, and outages map.
Amazon Neptune is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents for Amazon Neptune since started monitoring AWS status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Amazon Neptune outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
11:31 AM CEST
|
Minor
We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...
|
about 13 hours |
Oct 20, 2025
09:11 AM CEST
|
Minor
We are investigating increased error rates and latencies for multiple AWS services in the US-EAST...
|
about 16 hours |
Feb 14, 2025
12:35 AM CET
|
Minor
We are investigating increased error rates and latencies for AWS Services in the EU-NORTH-1 Region.
|
about 5 hours |
See what users are saying about Amazon Neptune issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Ahmed - Unable to see my Neptune clusters on aws console, however, the system is still able to fetch data from the neptune db..
Component | Status |
---|---|
Amazon Neptune (Montreal) | OK |
Amazon Neptune (N. California) | OK |
Amazon Neptune (N. Virginia) | OK |
Amazon Neptune (Ohio) | OK |
Amazon Neptune (Oregon) | OK |
Amazon Neptune (Sao Paulo) | OK |
Amazon Neptune (Frankfurt) | OK |
Amazon Neptune (Ireland) | OK |
Amazon Neptune (London) | OK |
Amazon Neptune (Paris) | OK |
Amazon Neptune (Stockholm) | OK |
Amazon Neptune (Cape Town) | OK |
Amazon Neptune (Hong Kong) | OK |
Amazon Neptune (Mumbai) | OK |
Amazon Neptune (Seoul) | OK |
Amazon Neptune (Singapore) | OK |
Amazon Neptune (Sydney) | OK |
Amazon Neptune (Tokyo) | OK |
Database service for managing graph databases, optimized for storing and querying highly connected data efficiently.
Monitoring AWS since May 2020
Amazon Neptune is part of AWS. Check the AWS's status.
3 incidents in 2025
Amazon Neptune isn't down. You can check Amazon Neptune status and incident details on the top of the page. IsDown continuously monitors Amazon Neptune official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Amazon Neptune is currently operational. You can check Amazon Neptune status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Amazon Neptune being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Amazon Neptune official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Amazon Neptune last outage was on October 20, 2025 with the title "Increased Error Rates and Latencies - N. Virginia"
IsDown and DownDetector help users determine if AWS is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about AWS's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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