Outage in AWS

Increased Error Rates and Latencies - Stockholm

Resolved Minor
February 13, 2025 - Started 7 days ago - Lasted about 5 hours

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Outage Details

We are investigating increased error rates and latencies for AWS Services in the EU-NORTH-1 Region.
Components affected
Amazon Managed Workflows for Apache Airflow Amazon Managed Workflows for Apache Airflow (eu-north-1) AWS Application Migration Service AWS Application Migration Service (eu-north-1) AWS AppSync AWS AppSync (eu-north-1) Amazon DynamoDB Amazon DynamoDB (eu-north-1) Amazon ElastiCache Amazon ElastiCache (eu-north-1) Amazon ECR Amazon ECR (eu-north-1) Amazon Neptune Amazon Neptune (eu-north-1) Amazon SES Amazon SES (eu-north-1) Amazon SQS Amazon SQS (eu-north-1) Amazon S3 Amazon S3 (eu-north-1) AWS CloudFormation AWS CloudFormation (eu-north-1) AWS DataSync AWS DataSync (eu-north-1) AWS Global Accelerator AWS Transit Gateway AWS Transit Gateway (eu-north-1) Amazon ECS Amazon ECS (eu-north-1) Amazon MQ Amazon MQ (eu-north-1) Amazon SWF Amazon SWF (eu-north-1) AWS AppConfig AWS AppConfig (eu-north-1) AWS EB AWS EB (eu-north-1) AWS Fargate AWS Fargate (eu-north-1) AWS Resource Groups AWS Security Hub AWS Security Hub (eu-north-1) Multiple services Multiple services (eu-north-1) AWS Network Firewall AWS Network Firewall (eu-north-1) AWS Transfer Family AWS Transfer Family (eu-north-1) Amazon EMR Serverless Amazon EMR Serverless (eu-north-1) AWS Config AWS Config (eu-north-1) Amazon Cognito Amazon Cognito (eu-north-1) Amazon Redshift Amazon Redshift (eu-north-1) Amazon VPC Lattice Amazon VPC Lattice (eu-north-1) AWS Elemental AWS Elemental (eu-north-1) Amazon CloudWatch Amazon CloudWatch (eu-north-1) Amazon EMR Amazon EMR (eu-north-1) AWS Elastic Disaster Recovery AWS Elastic Disaster Recovery (eu-north-1) Amazon CloudWatch RUM Amazon CloudWatch RUM (eu-north-1) Amazon EKS Amazon EKS (eu-north-1) Amazon Location Service Amazon Location Service (eu-north-1) Amazon SageMaker Amazon SageMaker (eu-north-1) AWS CloudTrail AWS CloudTrail (eu-north-1) AWS IoT Core AWS IoT Core (eu-north-1) AWS IoT Device Management AWS IoT Device Management (eu-north-1) Amazon Athena Amazon Athena (eu-north-1) Amazon GuardDuty Amazon GuardDuty (eu-north-1) Amazon SNS Amazon SNS (eu-north-1) AWS Client VPN AWS Client VPN (eu-north-1) AWS Cloud9 AWS Cloud9 (eu-north-1) AWS Firewall Manager AWS Firewall Manager (eu-north-1) AWS Secrets Manager AWS Secrets Manager (eu-north-1) AWS Storage Gateway AWS Storage Gateway (eu-north-1) AWS WAF Amazon EC2 Amazon EC2 (eu-north-1) Amazon EventBridge Amazon EventBridge (eu-north-1) Amazon Kinesis Firehose Amazon Kinesis Firehose (eu-north-1) AWS Resource Explorer AWS Resource Explorer (eu-north-1) AWS Resource Groups Tagging API AWS Resource Groups Tagging API (eu-north-1) Amazon Managed Service for Prometheus Amazon Managed Service for Prometheus (eu-north-1) AWS Service Catalog AWS Service Catalog (eu-north-1) Amazon API Gateway Amazon API Gateway (eu-north-1) Amazon ELB Amazon ELB (eu-north-1) Amazon EventBridge Scheduler Amazon EventBridge Scheduler (eu-north-1) Amazon Kinesis Data Streams Amazon Kinesis Data Streams (eu-north-1) Amazon Lightsail Amazon Lightsail (eu-north-1) Amazon Route 53 AWS NAT Gateway AWS NAT Gateway (eu-north-1) AWS Systems Manager AWS Systems Manager (eu-north-1) AWS Site-to-Site VPN AWS Site-to-Site VPN (eu-north-1) AWS CloudShell AWS CloudShell (eu-north-1) AWS CodeBuild AWS CodeBuild (eu-north-1) AWS Database Migration Service AWS Database Migration Service (eu-north-1) Amazon CloudWatch Synthetics Amazon CloudWatch Synthetics (eu-north-1) Amazon RDS Amazon RDS (eu-north-1) AWS Glue AWS Glue (eu-north-1) AWS Lake Formation AWS Lake Formation (eu-north-1) AWS CodeArtifact AWS CodeArtifact (eu-north-1) AWS CodeCommit AWS CodeCommit (eu-north-1) AWS CodeDeploy AWS CodeDeploy (eu-north-1) AWS CodePipeline AWS CodePipeline (eu-north-1) Amazon Managed Streaming for Apache Kafka Amazon Managed Streaming for Apache Kafka (eu-north-1) Amazon OpenSearch Service Amazon OpenSearch Service (eu-north-1) AWS Step Functions AWS Step Functions (eu-north-1)
Latest Updates ( sorted recent to last )
UPDATE 7 days ago - at 02/14/2025 02:56AM

Our mitigation efforts are working as expected. We are currently working on steps to accelerate this and will update resolution status as we progress. Customers are requested to retry any failed requests until full recovery is seen. We will provide an update by 8:30 PM PST or earlier if available.

UPDATE 7 days ago - at 02/14/2025 02:17AM

The error rates and latencies for AWS Services in the EU-NORTH-1 Region continue to remain stable as we work towards full recovery. We will continue to provide updates until the error rates and latencies have returned to normal levels.

UPDATE 7 days ago - at 02/14/2025 01:38AM

We are seeing significant signs of recovery for most AWS Services. We continue to monitor for full recovery of all AWS Services and impacts. We recommend customers retry any failed requests.

UPDATE 7 days ago - at 02/14/2025 01:07AM

We are continuing to see recovery for error rates and latencies for multiple AWS Services in the EU-NORTH-1 Region. We are monitoring the network and as we work towards full recovery, some requests may continue to timeout or be throttled. We recommend customers retry failed requests where possible. We will continue to provide additional information as we have it, or within the next 60 minutes.

UPDATE 7 days ago - at 02/14/2025 12:31AM

We are seeing early signs of recovery for error rates and latencies for multiple AWS Services in the EU-NORTH-1 Region. As we work toward full recovery, some requests may continue to timeout or be throttled. We recommend customers retry failed requests where possible. We will continue to provide additional information as we have it, or within the next 60 minutes.

UPDATE 7 days ago - at 02/13/2025 11:55PM

We can confirm increased error rates and latencies for multiple AWS Services in the EU-NORTH-1 Region. This is due to a networking issue that we are actively working to mitigate as quickly as possible, and have all engineers engaged at this time. This issue is not impacting connectivity to and from the region, but is impacting intra-region traffic. During this time, the bulk of the impact will be contained to eun1-az3, but some individual services and operations may be impacted in other zones in the EU-NORTH-1 Region. If possible, we recommend weighting traffic away from AZ eun1-az3. We will provide an additional update within the next 45 minutes, or sooner if we have additional information to share.

UPDATE 7 days ago - at 02/13/2025 11:35PM

We are investigating increased error rates and latencies for AWS Services in the EU-NORTH-1 Region.

source IsDown Service outage with widespread internal errors Reports started 5 minutes before official outage was reported

Users report total outage, inaccessible management console, sign-in issues, and persistent 500 Internal Server Errors affecting both console and ALB.

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