Outage in AWS

Elevated error rates

Resolved Minor
March 16, 2022 - Started over 3 years ago - Lasted 13 days

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Outage Details

6:29 AM PDT We are investigating elevated error rates for DataSync tasks with EFS source or destination locations resulting in "The DataSync destination location is not mounted correctly".

7:00 AM PDT We continue to investigate elevated error rates for DataSync tasks with EFS and FSx source or destination locations resulting in "The DataSync destination location is not mounted correctly." We'll provide an update at 8:00 AM PDT if not sooner.

8:03 AM PDT We have identified the cause of the elevated error rates for DataSync tasks with EFS and FSx source or destination locations resulting in "The DataSync destination location is not mounted correctly." We continue to work towards resolution. We'll provide another update at 9:00 AM PDT if not sooner.

9:11 AM PDT We have started to deploy an update to mitigate the elevated error rates for DataSync tasks with EFS and FSx source or destination locations. The deployment will take approximately 1 hour and 45 minutes to reach all affected regions. We will provide another update once the deployment is complete.
Components affected
AWS DataSync (us-east-1)

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