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Outage in AWS

Increased API Errors and Latencies

Resolved Minor
May 03, 2022 - Started over 4 years ago - Lasted 20 minutes

Incident Report

8:17 PM PDT We are investigating increased error rates and latencies for Connect, Subscribe & Publish operations in the US-WEST-2 Region.

8:40 PM PDT We have identified the root cause for increased error rates and latency of Connect, Subscribe and Publish operations for new connections in the US-WEST-2 Region and are working towards resolution. A scheduled update to optimize the underlying infrastructure for the AWS IoT registry resulted in lower memory availability than required - this has been corrected, and recovery is in progress. Existing connections are not affected.
Components affected
AWS IoT Core (us-west-2)

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