Outage in AWS
Increased Error Rates
Resolved Minor
June 03, 2020 - Started over 5 years ago
- Lasted almost 2 years
Incident Report
3:20 PM PDT We are investigating intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region.
3:51 PM PDT We have identified the root cause of the issue causing intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region and continue working towards resolution.
4:40 PM PDT We are beginning to see recovery for intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region. We continue to work toward full recovery.
5:53 PM PDT Between 2:04 PM and 5:10 PM PDT some Amazon Connect customers experienced issues accessing the Amazon Connect web application in the US-WEST-2 Region. For a portion of that time, some users may have seen error messages when accessing the Amazon Connect web application. The issue has been resolved and the service is operating normally.
3:51 PM PDT We have identified the root cause of the issue causing intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region and continue working towards resolution.
4:40 PM PDT We are beginning to see recovery for intermittent issues accessing the Amazon Connect web application in the US-WEST-2 Region. We continue to work toward full recovery.
5:53 PM PDT Between 2:04 PM and 5:10 PM PDT some Amazon Connect customers experienced issues accessing the Amazon Connect web application in the US-WEST-2 Region. For a portion of that time, some users may have seen error messages when accessing the Amazon Connect web application. The issue has been resolved and the service is operating normally.
Components affected
Amazon Connect (us-west-2)
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