Outage in AWS

Increased API Error Rates

Resolved Minor
September 17, 2020 - Started about 4 years ago - Lasted over 1 year

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Outage Details

9:31 AM PDT We are investigating increased API error rates for the SubscribeToShard API in the US-WEST-2 Region.

9:55 AM PDT We have identified the root cause of the issue causing increased API error rates for the SubscribeToShard API in the US-WEST-2 Region and we are currently mitigating the impact.

10:07 AM PDT Between 06:20 AM and 09:56 AM PDT we experienced an increased error rate for the SubscribeToShard API, affecting some customers in the US-WEST-2 Region. The issue has been resolved and the service is operating normally.

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