Outage in AWS

Increased Error Rates

Resolved Minor
September 11, 2023 - Started 10 months ago - Lasted about 1 hour

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Outage Details

We are investigating errors when attempting to authenticate into the AWS Management Console using IAM.
Components affected
AWS IAM
Latest Updates ( sorted recent to last )
UPDATE 10 months ago - at 09/11/2023 06:58PM

We have identified the root cause of this issue. We are working on applying mitigations now, and are beginning to see signs of recovery. We recommend retrying failed authentication attempts at this time.

UPDATE 10 months ago - at 09/11/2023 06:51PM

We can confirm increased errors for authenticating to the AWS Management Console or CLI when attempting to authenticate using IAM Identity Center. This issue impacts customers authenticating via SSO in the US-EAST-1 Region. If you use IAM Identity Center in US-EAST-1, you may be experiencing authentication errors even when attempting to login to other region's consoles. During this time, customers may be receiving 5XX errors or 429 (RequestRateLimitExceeded) Errors.

UPDATE 10 months ago - at 09/11/2023 06:41PM

We can confirm increased errors for authenticating to the AWS Management Console when attempting to authenticate using IAM Identity Center. This issue impacts customers authenticating via SSO in the US-EAST-1 Region. We have Engineers engaged and are actively working on identifying the root cause.

UPDATE 10 months ago - at 09/11/2023 06:34PM

We are investigating errors when attempting to authenticate into the AWS Management Console using IAM.

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