Increased API Error Rates

8:11 AM PST We are investigating an increased API failure rate for Cognito User Pools and Identity Pools operations in the us-east-1 Region.

8:31 AM PST We are continuing to experience increased API failure rates for Cognito User Pools and Identity Pools operations in the US-EAST-1 Region.

11:14 AM PST We are continuing to experience increased API failure rates for Cognito User Pools and Identity Pools operations in the US-EAST-1 Region. Cognito customers are experiencing errors when authenticating end users or creating new accounts for their Cognito User pools and for obtaining temporary AWS credentials using Cognito Identity pools.

11:54 AM PST We have identified the root cause and continue to work towards recovery of the issue affecting the Cognito User Pools and Identity Pools operations in the US-EAST-1 Region.

12:48 PM PST We continue to work towards recovery of the issue affecting the Cognito User Pools and Identity Pools operations in the US-EAST-1 Region and we see improvement in the error rates experienced by customers.

1:30 PM PST We continue to work towards recovery of the issue affecting the Cognito User Pools and Identity Pools operations in the US-EAST-1 Region and we see further improvement in the error rates experienced by customers.

2:23 PM PST We are in the final stages of recovery for Cognito User Pools and customers should be seeing significant improvement. We expect to be fully recovered within 30 minutes.

2:43 PM PST Between 5:15 AM and 2:28 PM PST customers experienced increased API failure rates for Cognito User Pools and Identity Pools in the US-EAST-1 Region. This was due to an issue with Kinesis Data Streams. We have implemented a mitigation to this issue. Cognito is now operating normally.