Increased provisioning error rates

12:09 PM PST We are experiencing increased error rates in provisioning of new Amazon WorkSpaces in the US-EAST-1 Region

2:06 PM PST We are continuing to experience increased error rates in the provisioning of new Amazon WorkSpaces in the US-EAST-1 Region. We recommend customers do not perform modify, migrate, reboot, rebuild and/or restore operations on existing WorkSpaces at this time. We are actively working to resolve the issue.

4:24 PM PST We continue to work towards recovery of the issue affecting provisioning of Amazon WorkSpaces in the US-EAST-1 Region. We recommend customers do not perform modify, migrate, reboot, rebuild and/or restore operations on existing WorkSpaces at this time.

7:56 PM PST We have identified the root cause of the issue affecting provisioning of Amazon WorkSpaces in the US-EAST-1 Region. We expect to see recovery once the on-going Kinesis issue is fully resolved. We recommend customers do not perform modify, migrate, reboot, rebuild and/or restore operations on existing WorkSpaces at this time.

9:22 PM PST We are beginning to see recovery on provisioning of Linux and non-BYOL Windows WorkSpaces in the US-EAST-1 Region. We recommend customers continue to not perform modify, migrate, reboot, rebuild and/or restore operations on all existing WorkSpaces until complete recovery. We continue to work toward full resolution.

11:31 PM PST We are continuing to see recovery on provisioning of Linux and Windows (including BYOL) WorkSpaces in the US-EAST-1 Region. At this time, we expect customers can modify, migrate, reboot, rebuild and restore their existing WorkSpaces normally. We continue to work towards full resolution.

Nov 26, 12:01 AM PST Between 5:15 AM PST and 11:55 PM PST, we experienced increased error rates in provisioning of new Amazon WorkSpaces in the US-EAST-1 Region. The issue has now been resolved and the service is operating normally.