Outage in AWS

Increased CloudWatch API error rates

Resolved Minor
November 26, 2020 - Started over 4 years ago - Lasted over 1 year

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Outage Details

9:38 AM PST We are investigating increased error rates with the CloudWatch GetMetricStatistics and GetMetricData APIs when requesting metrics older than 3 hours in the US-EAST-1 Region. CloudWatch alarms may transition into "INSUFFICIENT_DATA" state if the period of the alarm is longer than 3 hours. Querying metrics less than 3 hours as well as publishing metrics remains unimpacted.

10:42 AM PST Between 7:59 AM and 10:05 AM PST, we experienced increased error rates with the CloudWatch GetMetricStatistics and GetMetricData APIs when requesting metrics older than 3 hours in the US-EAST-1 Region. CloudWatch alarms may have transitioned into "INSUFFICIENT_DATA" state if the period of the alarm was longer than 3 hours. Querying metrics less than 3 hours as well as publishing metrics were unimpacted. The issue has been resolved and the service is operating normally.
Components affected
Amazon CloudWatch (us-east-1)

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