Outage in Amazon AI

Increased Error Rates - Ireland

Resolved Minor
March 14, 2025 - Started 14 days ago - Lasted 32 minutes

Outage Details

We are investigating increased API error rates for the EC2 APIs in the EU-WEST-1 Region. This is mainly affecting the RunInstance API. During this time, customers may receive a 500 Response from the API and an error in the AWS Management Console when attempting to launch new instances. This issue will also affect other AWS Services that call RunInstances in their workflows. We are actively working on identifying the root cause. We recommend retrying requests where possible. We will provide another update by 3:30 PM PDT, or sooner if we have additional information to share.
Components affected
Amazon AI Amazon Elastic MapReduce Amazon AI Amazon Elastic MapReduce (Ireland) Amazon AI Amazon Redshift Amazon AI Amazon Redshift (Ireland) Amazon AI AWS DataSync Amazon AI AWS DataSync (Ireland) Amazon AI Amazon Elastic Load Balancing Amazon AI Amazon Elastic Load Balancing (Ireland) Amazon AI Amazon WorkSpaces Amazon AI Amazon WorkSpaces (Ireland) Amazon AI AWS CloudShell Amazon AI AWS CloudShell (Ireland) Amazon AI AWS Glue Amazon AI AWS Glue (Ireland) Amazon AI Amazon Elastic Compute Cloud Amazon AI Amazon Elastic Compute Cloud (Ireland) Amazon AI Amazon SageMaker Amazon AI Amazon SageMaker (Ireland) Amazon AI Amazon OpenSearch Service Amazon AI Amazon OpenSearch Service (Ireland)
Latest Updates ( sorted recent to last )
UPDATE 14 days ago - at 03/14/2025 10:05PM

We are investigating increased API error rates for the EC2 APIs in the EU-WEST-1 Region. This is mainly affecting the RunInstance API. During this time, customers may receive a 500 Response from the API and an error in the AWS Management Console when attempting to launch new instances. This issue will also affect other AWS Services that call RunInstances in their workflows. We are actively working on identifying the root cause. We recommend retrying requests where possible. We will provide another update by 3:30 PM PDT, or sooner if we have additional information to share.

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