Outage in aXcelerate
Certificate Images not appearing
Resolved MinorIncident Report
We are investigating reports affecting images not appearing against certificates, this is being investigated as a high priority.
Components affected
aXcelerate ProductionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/26/2026 12:12AM
This issue should now be resolved, thank you for your patience.
IDENTIFIED
22 days ago - at 03/25/2026 11:39PM
We are continuing to respond to reports affecting images on Templates and Certificates. We recommend refraining from issuing certificates while we resolve this issue. In addition, the auto certificate issuance feature has been temporarily paused during this time.
INVESTIGATING
22 days ago - at 03/25/2026 11:08PM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 03/25/2026 11:06PM
We are investigating reports affecting images not appearing against certificates, this is being investigated as a high priority.
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