Outage in Axcient

x360Sync Issue

Resolved Minor
November 12, 2024 - Started 4 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are investigating an issue with Axcient x360Sync causing reduced performance for certain clients. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Components affected
Axcient x360Sync Data Transfer (US) Axcient x360Sync Web (US)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/13/2024 05:54AM

We have completed upgrades that have alleviated all network congestion partners may have been experiencing.

IDENTIFIED 4 months ago - at 11/12/2024 07:12PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 11/12/2024 07:12PM

We are investigating an issue with Axcient x360Sync causing reduced performance for certain clients. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Cloud Issue - 14 days ago
x360Cloud US Issue - 27 days ago
Multiple Product Incident for US Region - about 1 month ago
x360Recover Issue in US - about 1 month ago
x360Cloud Canada Backup Issue - about 2 months ago

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