Outage in Axcient

x360Sync MFA and Email Issue syncedtool.com

Resolved Minor
October 02, 2025 - Started 4 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating an issue with Axcient x360Sync not sending MFA codes by SMS or system-generated emails. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Components affected
Axcient x360Sync Web (US)
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/02/2025 07:29PM

This incident has been resolved.

MONITORING 4 days ago - at 10/02/2025 05:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 10/02/2025 01:09PM

We are investigating an issue with Axcient x360Sync not sending MFA codes by SMS or system-generated emails. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Recover Manager Issue - about 5 hours ago
x360Sync Issue - 6 days ago
x360Cloud Issue - 20 days ago

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