Outage in Axcient

x360Sync MFA and Email Issue syncedtool.com

Resolved Minor
October 02, 2025 - Started 28 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating an issue with Axcient x360Sync not sending MFA codes by SMS or system-generated emails. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Components affected
Axcient x360Sync Web (US)

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 10/02/2025 07:29PM

This incident has been resolved.

MONITORING 28 days ago - at 10/02/2025 05:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 28 days ago - at 10/02/2025 01:09PM

We are investigating an issue with Axcient x360Sync not sending MFA codes by SMS or system-generated emails. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Sync Issue - 17 days ago
x360Cloud UI Degradation - 23 days ago

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