Outage in Axcient

x360Recover Manager Issue

Resolved Major

October 06, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Components affected

Axcient x360Recover Manager (BRC) Axcient x360Recover Manager (Replibit & D2C)

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/06/2025 05:55PM

The issue with Axcient x360Recover Manager is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

MONITORING 6 months ago - at 10/06/2025 03:23PM

We implemented a solution to resolve the issue with x360Recover Manager. We are now monitoring the results.

IDENTIFIED 6 months ago - at 10/06/2025 03:08PM

We have identified the root cause of the x360Recover Manager issue and are now expediting a solution.

INVESTIGATING 6 months ago - at 10/06/2025 02:15PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/06/2025 02:14PM

We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Sync Issue with Web Preview and Collaborative Web Editing - about 1 month ago

x360Recover Issue - about 2 months ago

x360Sync Issue - about 2 months ago

x360Recover issue - about 2 months ago

x360Sync Issue - 2 months ago

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