Outage in Axcient

x360Recover Manager Issue

Resolved Major
October 06, 2025 - Started about 11 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Components affected
Axcient x360Recover Manager (BRC) Axcient x360Recover Manager (Replibit & D2C)
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/06/2025 05:55PM

The issue with Axcient x360Recover Manager is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

MONITORING about 10 hours ago - at 10/06/2025 03:23PM

We implemented a solution to resolve the issue with x360Recover Manager. We are now monitoring the results.

IDENTIFIED about 10 hours ago - at 10/06/2025 03:08PM

We have identified the root cause of the x360Recover Manager issue and are now expediting a solution.

INVESTIGATING about 11 hours ago - at 10/06/2025 02:15PM

We are continuing to investigate this issue.

INVESTIGATING about 11 hours ago - at 10/06/2025 02:14PM

We are investigating an issue with Axcient x360Recover Manager. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Sync MFA and Email Issue syncedtool.com - 5 days ago
Degraded Performance on X360Cloud (US Region) - 5 days ago
x360Sync Issue - 6 days ago
x360Recover Manager Issue - 13 days ago
x360Cloud Issue - 20 days ago

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