Outage in Axcient

x360Cloud UI Degradation

Resolved Major
October 07, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently experiencing partial degradation affecting parts of the x360Cloud UI. Scan SLAs and backup operations remain unaffected, and we don’t expect any impact to them. Our teams are fully engaged in mitigation efforts and we expect services to be restored soon.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/07/2025 05:44PM

The UI degradation has been fully resolved. Access and performance have returned to normal.
Thank you for your patience and understanding!

INVESTIGATING about 2 months ago - at 10/07/2025 04:08PM

We’re currently experiencing partial degradation affecting parts of the x360Cloud UI. Scan SLAs and backup operations remain unaffected, and we don’t expect any impact to them. Our teams are fully engaged in mitigation efforts and we expect services to be restored soon.

Latest Axcient outages

x360Sync Issue - 5 days ago
x360Cloud Issue - 5 days ago
x360Portal and x360Recover Issue - about 1 month ago
x360Sync - 2FA and Email Issue - about 1 month ago
x360Sync Issue - about 1 month ago

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