Outage in Axcient
x360Sync - 2FA and Email Issue
Resolved MinorIncident Report
Third party vendor is having an outage, resulting in x360Sync partial inability to send SMS with 2FA codes and emails. The vendor is working on solving this problem, and we are monitoring the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/21/2025 03:08AM
The vendor has resolved the issue, we confirmed that SMS with 2FA codes and emails are now being sent normally in all regions.
MONITORING
about 1 month ago - at 10/20/2025 01:43PM
Third party vendor is having an outage, resulting in x360Sync partial inability to send SMS with 2FA codes and emails. The vendor is working on solving this problem, and we are monitoring the situation.
Latest Axcient outages
x360Sync Issue - 5 days ago
x360Cloud Issue - 5 days ago
x360Portal and x360Recover Issue - about 1 month ago
x360Sync Issue - about 1 month ago
x360Cloud UI Degradation - about 2 months ago
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