Outage in Axcient

x360Sync - 2FA and Email Issue

Resolved Minor
October 20, 2025 - Started 2 months ago - Lasted about 14 hours
Official incident page

Incident Report

Third party vendor is having an outage, resulting in x360Sync partial inability to send SMS with 2FA codes and emails. The vendor is working on solving this problem, and we are monitoring the situation.

Need to monitor Axcient outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/21/2025 03:08AM

The vendor has resolved the issue, we confirmed that SMS with 2FA codes and emails are now being sent normally in all regions.

MONITORING 2 months ago - at 10/20/2025 01:43PM

Third party vendor is having an outage, resulting in x360Sync partial inability to send SMS with 2FA codes and emails. The vendor is working on solving this problem, and we are monitoring the situation.

Latest Axcient outages

x360Recover Issue - 6 days ago
x360Sync Issue - 6 days ago
x360Cloud Issue - 6 days ago
x360Cloud Issue - 7 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook