Outage in Axcient

x360Portal issue

Resolved Major
December 03, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

Incident Report

On x360Portal, we have an issue with the data synchronization layer. Not affecting other products, however, data changes on the x360Portal might have propagation issues. Team is working hands-on to resolve this ASAP.
Components affected
Axcient Authentication

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/04/2025 04:39PM

This incident has been resolved.

INVESTIGATING 5 days ago - at 12/03/2025 04:01PM

On x360Portal, we have an issue with the data synchronization layer. Not affecting other products, however, data changes on the x360Portal might have propagation issues. Team is working hands-on to resolve this ASAP.

Latest Axcient outages

x360Sync Issue - 20 days ago
x360Cloud Issue - 20 days ago
x360Portal and x360Recover Issue - about 2 months ago
x360Sync - 2FA and Email Issue - about 2 months ago
x360Sync Issue - about 2 months ago

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