Outage in Axcient

x360Cloud Issue

Resolved Major

December 28, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified the root cause of the x360Cloud. x360Sync, x360Recover issue and are now expediting a solution.

Components affected

Axcient x360Recover (formerly Replibit) Cloud (EU) Axcient x360Sync Web Preview (US) Axcient x360Sync Web (EU) Axcient x360Sync Data Transfer (EU) Axcient x360Sync Collaborative Web Editing (EU) Axcient x360Sync Web Preview (EU) Axcient X360Recover Virtual Office (EU) Axcient x360Cloud Management Portal (EU) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Backup (EU) Axcient Microsoft 365 Restore (EU) Axcient Google Workspace Backup (EU) Axcient Google Workspace Restore (EU)

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 12/29/2025 03:19AM

The issue with Axcient x360Cloud is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.

IDENTIFIED 6 months ago - at 12/29/2025 02:05AM

We have identified the root cause of the x360Cloud. x360Sync, x360Recover issue and are now expediting a solution.

Latest Axcient outages

x360Sync Issue with Web Preview and Collaborative Web Editing - 4 months ago

x360Recover Issue - 4 months ago

x360Sync Issue - 4 months ago

x360Recover issue - 4 months ago

x360Sync Issue - 5 months ago

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