Outage in Axiom
Console UI Authentication Degraded
Resolved Minor
August 10, 2026 - Started 12 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
GitHub authentication for the Axiom Console was unavailable for approximately 51 hours, preventing users who rely on GitHub login from accessing the console. All other authentication methods (Email, Google, and SAML/SSO) remained functional throughout, and no Axiom data or other services were affected. GitHub authentication was restored, though users may encounter a one-time email verification step requiring their primary GitHub email to match their Axiom account.
Access to the Axiom Console is only available through Email, Google, and SAML/SSO authentication at present. Authentication with Github is unavailable.
There is no impact on Axiom data or other services.
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Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 08/11/2026 05:13PM
Access to the Axiom Console through Github is available as well as all other authentication methods. We are monitoring for any further disruption.
Users might experience a one-time email verification step for their Primary Github email. The Primary email address should be configured as the email used with an Axiom account. Additional verified emails can be used to access separate Axiom accounts.
IDENTIFIED
11 days ago - at 08/11/2026 12:13PM
Access to the Axiom Console is only available through Email, Google, and SAML/SSO authentication at present. Authentication with Github is unavailable.
There is no impact on Axiom data or other services.
IDENTIFIED
11 days ago - at 08/11/2026 06:35AM
Access to Axiom Console through Github is unavailable. Other authentication methods are not affected. Resolution is expected soon.
All Axiom data and other services are unaffected.
INVESTIGATING
12 days ago - at 08/10/2026 05:08PM
Access to the Axiom Console is only available through Email, Google, and SAML/SSO authentication at present. Authentication with Github is unavailable.
There is no impact on Axiom data or other services.
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