Outage in Axiom
Elevated query errors in US region
Resolved Minor
October 14, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Axiom's US region experienced elevated query error rates and slower response times for 52 minutes, causing failed or partially loaded dashboards, HTTP 500 errors, and failed API and monitor queries. Data ingest was unaffected and no data was lost. The issue was traced to a recent change that was rolled back, restoring normal error rates by 19:15 UTC.
We've observed elevated error rates and slower responses for some queries in the US region. You may see failed or partially loaded dashboards, query errors (HTTP 500), or failed queries from the API and monitors.
Ingest is not affected, and no data has been lost. Failed queries can be retried.
We'll post another update within 30 minutes or as soon as we know more.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 10/14/2026 07:30PM
We've rolled back the change behind the US query errors. Since 19:15 UTC, query error rates have been back to normal.
We're monitoring and will post another update by 20:00 UTC.
INVESTIGATING
about 1 month ago - at 10/14/2026 07:12PM
We've observed elevated error rates and slower responses for some queries in the US region. You may see failed or partially loaded dashboards, query errors (HTTP 500), or failed queries from the API and monitors.
Ingest is not affected, and no data has been lost. Failed queries can be retried.
We'll post another update within 30 minutes or as soon as we know more.
Latest Axiom outages
Login issues - 11 days ago
Metrics Ingest on US-east-1 - 16 days ago
Elevated errors from queries - 19 days ago
Metrics query - about 1 month ago
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