Outage in Axway

Amplify Engage - Event Processing Outage in EU Production Environment

Resolved Major
May 07, 2025 - Started 24 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing a major disruption in our EU production environment where event processing has stopped for the majority of services. This issue is impacting several critical functions, including but not limited to: - Product and asset releases (publish/unpublish) - Credential and access request processing - Subscription management - Agent and webhook event delivery Our engineering team is actively working to resolve the invalid event entries to resume normal processing. Once the blockers are cleared, queued and new events will begin processing as expected.
Components affected
Axway Amplify Central EU
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/07/2025 09:14PM

This incident has been resolved.

IDENTIFIED 23 days ago - at 05/07/2025 08:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 05/07/2025 04:43PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 05/07/2025 04:42PM

We are currently experiencing a major disruption in our EU production environment where event processing has stopped for the majority of services. This issue is impacting several critical functions, including but not limited to:
- Product and asset releases (publish/unpublish)
- Credential and access request processing
- Subscription management
- Agent and webhook event delivery

Our engineering team is actively working to resolve the invalid event entries to resume normal processing. Once the blockers are cleared, queued and new events will begin processing as expected.

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