Outage in Azion

Performance issue in Edge DNS

Resolved Minor
May 12, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating a performance issue affecting the configuration layer of the Edge DNS product. Some DNS configuration requests are intermittently failing with HTTP 500 status codes. This issue does not impact the resolution of DNS records already in place — DNS lookups are continuing to function as expected.
Components affected
Azion Intelligent DNS
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/12/2025 05:50PM

This incident has been resolved.

MONITORING about 2 months ago - at 05/12/2025 03:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 05/12/2025 03:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 05/12/2025 03:09PM

We are currently investigating a performance issue affecting the configuration layer of the Edge DNS product. Some DNS configuration requests are intermittently failing with HTTP 500 status codes. This issue does not impact the resolution of DNS records already in place — DNS lookups are continuing to function as expected.

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