Outage in Azion

Network-Related Performance Issues in USA/Ashburn Region

Resolved Minor
May 20, 2025 - Started 15 days ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/21/2025 12:05PM

This incident has been resolved.

MONITORING 14 days ago - at 05/20/2025 09:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 05/20/2025 08:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 05/20/2025 06:43PM

The issue has been identified and a fix is being implemented.

This issue also affects our Orchestration Platform. During this period, operations such as adding, removing, or editing Azion products via the Real-Time Manager, Console, or API may take longer than usual. Please be assured that no changes will be lost.

INVESTIGATING 15 days ago - at 05/20/2025 05:58PM

We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.

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