Between approximately 09:03 and 10:35 UTC on July 16, 2026, a subset of Azure Databricks customers experienced errors, timeouts, and authentication failures across AI Gateway, Databricks Apps, Jobs, Model Serving, Notebooks, and Serverless Compute. The incident, lasting roughly 2.3 hours, was caused by a backend database connectivity issue affecting cluster management, workspace authentication, and app workflows. Services were mitigated and restored by approximately 10:35 UTC with no customer action required.
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We are actively investigating an issue with the Databricks service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Starting at approximately 09:03 UTC on July 16, 2026, a subset of customers using Azure Databricks may be experiencing errors, timeouts, or failures when using AI Gateway, Databricks Apps, Jobs, Model Serving, Notebooks, and Serverless Compute. Affected activities include making requests through AI Gateway, running app workflows, creating or terminating compute clusters, and authenticating to workspaces.
Symptoms
• Errors or timeouts when using AI Gateway, Databricks Apps, Model Serving, or Notebooks
• Failures or delays creating or terminating Serverless Compute clusters
• Authentication failures preventing access to workspaces
Recommendations
No customer action is required at this time.
Current Status
The root cause has been identified as a backend database connectivity issue, and the team is actively working to restore full service while continuing to assess the scope of impact.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Between approximately 09:03 UTC and 10:35 UTC on July 16, 2026, a subset of customers using Azure Databricks may have experienced errors, timeouts, or failures when using AI Gateway, Databricks Apps, Jobs, Model Serving, Notebooks, and Serverless Compute. Affected activities included making requests through AI Gateway, running app workflows, creating or terminating compute clusters, and authenticating to workspaces.
Symptoms
• Errors or timeouts when using AI Gateway, Databricks Apps, Model Serving, or Notebooks
• Failures or delays creating or terminating Serverless Compute clusters
• Authentication failures preventing access to workspaces
Current Status
The issue has been mitigated and services have been restored.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Starting at approximately 09:03 UTC on July 16, 2026, a subset of customers using Azure Databricks may be experiencing errors, timeouts, or failures when using AI Gateway, Databricks Apps, Jobs, Model Serving, Notebooks, and Serverless Compute. Affected activities include making requests through AI Gateway, running app workflows, creating or terminating compute clusters, and authenticating to workspaces.
Symptoms
• Errors or timeouts when using AI Gateway, Databricks Apps, Model Serving, or Notebooks
• Failures or delays creating or terminating Serverless Compute clusters
• Authentication failures preventing access to workspaces
Recommendations
No customer action is required at this time.
Current Status
The team is actively working to restore full service while continuing to assess the scope of impact.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
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