Outage in Emplifi
Instagram Data Issue Due to Meta Bug
Resolved MajorIncident Report
We're experiencing a disruption in Instagram data across Emplifi features due to a Meta bug, affecting insights and post metrics for all types of Instagram content. We are in contact with Meta for resolution. Please use caution with Instagram data metrics until further notice.
Components affected
Emplifi Socialbakers API Emplifi Dashboard Emplifi Analytics Emplifi Content HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/06/2023 09:18AM
This incident has been resolved.
- The metrics for Stories created between Dec 1 - 4 are unfortunately not available
- Posts not older than 30 days should already have their Insights up to date
- Posts older than 30 days will take up to 7 days to backfill
IDENTIFIED
over 2 years ago - at 12/04/2023 11:02AM
We're experiencing a disruption in Instagram data across Emplifi features due to a Meta bug, affecting insights and post metrics for all types of Instagram content. We are in contact with Meta for resolution. Please use caution with Instagram data metrics until further notice.
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