Outage in TapClicks
Schedule Reports channel filtering
Resolved MinorIncident Report
Issue:
We have identified a temporary issue affecting channel filters, which may have caused discrepancies in the scheduled reports sent out today.
Impact:
This issue impacts customers who use scheduled reports that include custom channels.
ETA:
Our engineers are actively working to resolve this issue. If you observe any discrepancies in your scheduled reports, please contact us at support@tapclicks.com and we will assist you in resending the reports with accurate information.
Components affected
TapClicks TapAnalytics/TapReportsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/20/2024 05:55PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 07/19/2024 05:41PM
We have deployed a fix regarding the filter issue and future scheduled reports will filter as intended.
If you would like us to help resend reports that went out today with updated data, please reach out to us by emailing support@tapclicks.com
Thank you
IDENTIFIED
almost 2 years ago - at 07/19/2024 04:45PM
Issue:
We have identified a temporary issue affecting channel filters, which may have caused discrepancies in the scheduled reports sent out today.
Impact:
This issue impacts customers who use scheduled reports that include custom channels.
ETA:
Our engineers are actively working to resolve this issue. If you observe any discrepancies in your scheduled reports, please contact us at support@tapclicks.com and we will assist you in resending the reports with accurate information.
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