Outage in Microsoft Azure

Extended Recovery - Issues accessing the Azure Portal

Resolved Minor
October 09, 2025 - Started 21 days ago - Lasted about 5 hours

Incident Report

Impact Summary: Starting at 19:43 UTC on 09 October 2025, a subset of customers may experience issues accessing the Azure Portal, Entra Admin Portal, Intune Admin Portal and Portal extensions. The availability of Azure resources or the management of resources via programmatic methods like API is not impacted.Current Status: We have moved traffic away from the previous content delivery service resources that the Azure Portal relied on for extension content, and taken additional steps to purge caches to mitigate impact. To mitigate residual impact, we are evaluating our configuration and additional recovery steps to migrate traffic to content hosting endpoints. Some customers should be able to access. For customers continuing to experience issues, we recommend attempting a cache refresh on your browser. The next update will be provided in 2 hours or as events warrant.

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