Active - Azure Privileged Identity Management Customers experiencing API failures

Impact Statement: Starting at 12:26 UTC on 22 December 2025, a subset of customers using Microsoft Entra Privileged Identity Management may experience intermittent failures when using the service. During this time, you may see failed requests or timeouts when attempting to view privileged role information or activate/elevate roles, including scenarios where the Azure portal or automation tools return 4xx or 5xx error messages. While impact has been observed most frequently in US regions, customers in other locations may also experience issues due to how requests are routed. If you encounter a failure, wait a few minutes and retry the operation.Current Status: We have completed multiple workstreams: Scaled out service resources. Rolled back a recent configuration change to the last known good state. Rolled back the service build to the last known good version and restarted the service.Completed a fail-over of service SQL resources.Following these actions, we are seeing signs of recovery as our telemetry indicates errors dropping back to normal levels. We are continuing to monitor service restoration and validate the latest telemetry to verify mitigation status.The next update will be provided within 60 minutes, or sooner as events warrant.