Outage in Backstory
Web Application Content Loading Issues
Resolved MajorIncident Report
We're currently investigating an issue affecting access to content within the application. The application is reachable, but some users may be unable to load their data. Our engineering team is actively working on a resolution. We'll post an update as we progress towards a resolution.
Components affected
Backstory People.ai Web-ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 07:06PM
This incident has been resolved, and the application is operating normally. Thank you for your patience.
MONITORING
about 1 month ago - at 06/18/2026 06:54PM
A fix has been implemented, and access to content within the application has been restored. We're monitoring the results to confirm full recovery. We'll follow up once we've verified the issue is fully resolved.
INVESTIGATING
about 1 month ago - at 06/18/2026 06:52PM
We're currently investigating an issue affecting access to content within the application. The application is reachable, but some users may be unable to load their data. Our engineering team is actively working on a resolution. We'll post an update as we progress towards a resolution.
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