BambooHR experienced a 44-minute service disruption across all regions (US, Canada, and Ireland) that prevented customers from accessing the application or caused errors when attempting to use it. The outage was caused by an incident with BambooHR's network provider, not an internal system issue. Service was restored after the network provider resolved their incident.
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We are investigating a disruption affecting BambooHR across all regions. Customers may be unable to access the application or may experience errors. Our team is actively investigating. Next update in 30 minutes.
We have identified the cause of this disruption as an active incident with our network provider. This is not a BambooHR issue. We are monitoring network provider's incident response and will update as their service is restored. Next update in 30 minutes.
We are recovering from the disruption. Next update in 30 minutes or sooner if status changes.
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